Terms and Conditions for Dera’s Balloonz LLC
These Terms and Conditions (“Agreement”) govern your use of the services, products, and website provided by Deras Balloonz LLC (“we,” “us,” “our”). By accessing or using our services, products, or website, you agree to be bound by these Terms and Conditions.
Please read this Agreement carefully. If you do not agree to these Terms and Conditions, you should not use our services or products.
1. Services Provided
Dera’s Balloonz LLC provides balloon arrangements, decorations, and related event services. Our products and services are available for purchase via our website, mobile app, or by contacting us directly.
2. Account Registration
To access certain features of our website or services, you may be required to create an account with us. When you create an account, you agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account and password, and for all activities under your account.
If you believe your account has been compromised or notice any unauthorized activity, you agree to notify us immediately.
3. Orders and Payments
When you place an order through our website, mobile app, or other means, you agree to pay the full price for the products or services ordered, including applicable taxes and shipping fees. By placing an order, you confirm that you are authorized to use the payment method provided.
We accept various forms of payment, including credit cards, debit cards, and other payment methods. You agree to provide accurate payment information and authorize us to charge your payment method for the total amount due.
We reserve the right to refuse or cancel any order at our discretion, including orders that may be flagged for suspected fraud or errors in pricing.
4. Delivery and Shipping
We will make reasonable efforts to fulfill orders and deliver products on time. Delivery timelines may vary depending on the location and product availability. We are not responsible for delays caused by shipping carriers or events beyond our control, such as weather, strikes, or other force majeure events.
You agree to provide accurate shipping information and ensure that someone will be available to receive the products upon delivery. If delivery is unsuccessful, additional fees may apply for redelivery or rescheduling.
5. Cancellations and Refunds
If you wish to cancel an order, you may do so within [insert number of hours/days] of placing the order for a full refund. After this period, cancellations may be subject to a cancellation fee or no refund, depending on the stage of processing.
Refunds will be issued to the original payment method used at the time of purchase. Please note that certain products or services may not be eligible for refunds, including custom orders or perishable items.
6. SMS Marketing and Communications
By providing your phone number and opting into our SMS marketing program, you consent to receive promotional messages from Dera’s Balloonz LLC. Message and data rates may apply. You may opt out of receiving SMS marketing messages at any time by replying with “STOP” to any of our messages or by following the opt-out instructions provided.
We will send SMS messages in compliance with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA). For more information, please refer to our Privacy Policy.
7. Intellectual Property
All content on our website, including text, images, logos, designs, and other materials, is the property of Dera’s Balloonz LLC or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or otherwise use any of our content without our express permission.
8. Limitation of Liability
To the fullest extent permitted by law, Dera’s Balloonz LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities arising out of your use of our services or products.
In no event shall our total liability to you exceed the amount you paid for the product or service that gave rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Dera’s Balloonz LLC, its affiliates, directors, officers, employees, and agents from any and all claims, liabilities, damages, losses, or expenses arising out of your use of our services, products, or website, or your breach of this Agreement.
10. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details on how we handle your data.
11. Changes to Terms and Conditions
We reserve the right to update, modify, or change these Terms and Conditions at any time. When changes are made, we will post the updated version on our website and update the “Effective Date” at the top of this Agreement. We encourage you to review these Terms and Conditions periodically to stay informed about any changes.
12. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Dera’s Balloonz LLC is based. Any disputes arising from these Terms and Conditions shall be resolved through binding arbitration or in the courts located in Fayette County, and you agree to submit to the jurisdiction of such courts.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Dera’s Balloonz LLC
Email: info@derasballoonz.com
Phone: 770-969-8338
Address: 120 New Hope Road, Fayetteville, GA 30214